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Trust Center

Why you can trust what Donna tells you

Trust is not a claim. It is a set of structural rules this product actually follows. Here is exactly how.

How recommendations are created

Calculated

Every recommendation comes from a deterministic scoring model, not a language model. The same input always produces the same score.

How evidence is handled

Official source

Every material claim is tied to a specific input or a specific evidence source, never presented as opinion dressed up as fact.

How AI is used

AI interpretation

Where AI helps explain a recommendation, it narrates facts the scoring engine already computed. It cannot change a score or invent a claim.

How assumptions are labeled

Assumption

Where evidence is limited, the result says so explicitly, as an assumption, never disguised as a certainty.

How your data is protected

Your organization's decisions are isolated at the database level. No other organization can read them, by design, not by policy alone.

How you can challenge a recommendation

Every result includes what would have to change for the recommendation to flip, so you can stress test it yourself, not just accept it.

Read the full independence rules for how vendor neutrality is enforced.

See it for yourself

The clearest proof is a real decision, not a claim on this page.

Start with Donna